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Custom AI builds

Custom software for the work no product fixes.

When the expensive, repetitive job in your business does not fit an off-the-shelf tool, we scope it, build it, and hand you software you own. Fixed price, written spec, run by us after launch.

Book a discovery call See how it works

  • Code and IP you own

    Full ownership transfers on final payment. No lock-in.

  • Fixed price, no hourly drip

    Written scope, milestone payments, agreed before work starts.

  • Run by us after launch

    A managed service so you do not hire to maintain it.

The problem

The most expensive job in your business is usually the one no software fits.

Every business has one. The invoice pile someone re-keys twice. The orders that live in texts and a spreadsheet. The report a person rebuilds by hand every week. It is repetitive, it follows rules, and it quietly costs you a salary. Off-the-shelf tools do not fix it because the workflow is specific to you.

That is the work worth building software for. Not another subscription bolted onto the stack. A tool designed around your exact process, engineered to take the job off a person's plate, and built to pay back what it replaces.

How it works

Discovery first, fixed price second, run by us after.

No open-ended hourly builds. The shape is the same every time.

  1. Step 01

    Discovery sprint

    A short paid engagement to map the workflow, confirm the integrations actually work, and de-risk the build before anyone commits to a fixed price. You leave with a written spec and an honest quote, not a guess. The fee is credited against the build if you proceed.

  2. Step 02

    Fixed-price build

    Written scope, milestone payments, and a working demo early so you see it running before launch. If the scope changes, we rewrite the doc and agree the new price before any work continues.

  3. Step 03

    Managed handover

    We run it as a monthly service so you do not need to hire someone to babysit the stack. The code and the IP are yours, transferred on final payment. Take it in-house whenever you want.

What this looks like

Two builds, two different shapes of problem.

Both are real engagements, shown without names. One takes work off the back office, one puts a system under a growing operation. Together they are the range.

For an independent food retailer

Invoice automation

The problem

Hundreds of supplier invoices a month, each handled at least twice: once received against a purchase order, once re-keyed into the accounting system. Close to a full-time role doing nothing but paperwork.

The build

A tool that watches the inbox, reads each invoice with AI, matches it line by line against the purchase order (prices, quantities, freight), flags only the exceptions, and pushes clean, correctly coded bills into the accounting system. Staff touch only the invoices that genuinely need a decision.

For an artisan food producer

Wholesale ordering system

The problem

A growing wholesale operation run on texts, a spreadsheet, and the founder's memory. No clean way to manage standing orders, cut-off times, or what the makers need to produce each day.

The build

A web app with wholesale customer logins, standing orders with cut-off windows, a production run sheet for the makers, guest ordering for retail, card payments, and accounting sync. The platform to grow wholesale without it all living in one person's head.

Built on

Modern tooling, chosen for longevity.

The same durable stack behind everything we ship. No proprietary builders you cannot export from, no platform that holds your code hostage.

  • Astro
  • Next.js
  • Tailwind CSS
  • Supabase
  • Vercel
  • Netlify
  • Stripe
  • Anthropic
  • GitHub
  • Figma

What it costs

Priced to the problem, not by the hour.

  • Discovery sprint From $2,500
  • Fixed-price build Scoped per project
  • Managed service after launch Optional, monthly

The discovery fee is credited against the build if you proceed. Most builds land in the five figures. All prices in AUD, GST exclusive.

Honest about fit

When not to build custom.

If an off-the-shelf tool already does the job well, we will tell you to use it. We build custom when the fit is genuinely missing, not by default.

If you need something live next week, or the budget is small, one of our products or a single integration is the better path, and we will point you there.

And if the process itself is not settled yet, we will help you map it before we build. Writing software around a moving target wastes your money and our time.

Questions

The ones we hear most.

Got something we have not covered? Drop us a line at hello@upgraded.au and we will get back within one business day.

  • Do I own the code?

    +

    Yes. Full IP transfers to you on final payment. No lock-in, no hostage hosting.

  • How long does it take?

    +

    Most builds run a discovery sprint plus a fixed-price build in milestones, measured in weeks. Discovery gives you the exact timeline before you commit.

  • What does it cost?

    +

    Every build is scoped to the problem. It starts with a paid discovery sprint from $2,500 (credited against the build), so the quote is honest rather than a guess. Most builds land in the five figures.

  • Who runs it after launch?

    +

    We do, as a monthly managed service, so you do not need to hire to maintain it. You can bring it in-house any time; it is your code.

  • What kind of problems is this for?

    +

    The expensive, repetitive, rules-based work a person does over and over: data entry, matching, document handling, scheduling, back-office workflows.

  • Will you build on top of the tools we already use?

    +

    Usually, yes. Most builds integrate with your accounting system, inbox, or CRM rather than replacing them.

Custom AI builds

Tell us the process that is eating your week.

Book a discovery call. We will look at the workflow, tell you honestly whether custom is the right call, and if it is not, point you at the product or integration that is.

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