Privacy
Privacy Policy
Last updated: Month Year
Who we are
Upgraded Co Pty Ltd (trading as Upgraded) is a web design studio based at 1 Twenty First Avenue, Palm Beach, QLD 4221. You can contact us at hello@upgraded.au.
What information we collect
When you contact us through a form on this website, we collect the information you submit, such as your name, email, phone number, business name, and any project details you share. We also collect standard server and analytics information (for example, the pages you visit and approximate location) to understand how the site is being used.
How we use your information
We use the information you give us to reply to your enquiry, to prepare a proposal, or to deliver services you have engaged us for. We use analytics information to improve the site. We do not sell your information to anyone.
Who we share information with
We use a small set of trusted service providers to run this site and our business, including our hosting provider and email platform. These providers only process data on our behalf and under contract. We may also share information where required by law.
How long we keep it
We keep enquiry information for as long as we need it to respond to you and to maintain business records as required by Australian law. You can ask us to delete information we hold about you at any time.
Your rights
Under the Australian Privacy Principles you have the right to ask for a copy of the personal information we hold about you, to have it corrected if it is wrong, and to ask us to delete it. Email hello@upgraded.au and we will respond within a reasonable time.
Changes to this policy
We may update this policy from time to time. The latest version is always the version published on this page.