Standard
$450/month
~6 to 8 hours
Most SMB websites.
Service
Ongoing Website Partnership.
We don't disappear after launch.
A monthly retainer that keeps your website improving, ranking, and performing. The same person every month. Direct communication, no support tickets, no new account manager every quarter. Most of our clients stay on for years because the site keeps earning its place.
Why it exists
A website is not a finished product. It's a running system.
The day a website launches is the day it starts degrading. Content goes stale. Google changes its ranking factors. Competitors catch up. Third-party integrations break. Browser standards move. A site that was quick last year is suddenly slow on the current iPhone.
An Ongoing Partnership is how you keep your site working. Every month we run the maintenance that stops things falling over, plus the active improvements that keep the site gaining ground instead of losing it. It is the difference between owning a car you service regularly and owning a car you only take to the mechanic when it breaks.
We deliberately keep the retainer smaller than most agency retainers (most are $1,500 to $3,000/month and require a huge block of hours to justify). Ours starts at $450/month, scaled up only if your site genuinely needs more attention. Honest work, honest pricing.
Every month, at minimum
- Performance monitoring: Core Web Vitals, uptime, speed regressions
- Security updates: CMS, dependencies, plugins, SSL
- Small content updates: copy tweaks, image swaps, new testimonials
- SEO refinement: metadata polish, internal linking, schema maintenance
- Analytics review: what changed this month and what to do about it
- Direct access to the person who built your site. No tickets.
As needed, no extra cost
- Small builds: new landing pages, new sections, new blog posts
- Integration maintenance: keeping your connected tools working
- Search Console and indexing triage
- Light design tweaks
Scope beyond the retainer (major features, full rebuilds, extensive design work) quoted separately at studio rates.
How hours work
Unused hours roll forward 90 days.
Most retainers use the "use it or lose it" model where your hours expire monthly. Ours doesn't. Seasonal businesses can stockpile hours in quiet months and cash them in when it matters. No billable-hour theatre.
Investment
Three tiers. From $450/month.
Plus
$850/month
~12 to 15 hours
Higher-traffic sites or businesses with monthly content programs.
Max
$1,500/month
~25 hours
Approaches embedded-support territory for businesses that need more.
Month-to-month after a 90-day initial commitment. 30 days notice to cancel. All AUD, GST exclusive.
Start here
Already have a site? Let's keep it earning.
Book a 30-minute call. We'll look at your current site, what's working, what's not, and whether the Ongoing Partnership is the right fit.